Custom Heel fee is PhP 1,000
Please allow a delivery estimate of 8 to 10 weeks from date of purchase.
For Rush preorder, there is an additional Priority Fee of PhP 1,000. ETD is 4 to 5 weeks.
At the moment, custom heel preorders take about 8 to 10 weeks (excluding holidays). Rush orders, 4 to 5 weeks.
We try and do our best to fulfill said timeframe, depending on queue and workload. Please note that for non-rush order, we would be unable to prioritize your shoes as we need to follow our lineup schedule and quality control.
We would recommend purchasing your shoes at least 3 to 4 months before the wedding. If you'll be needing the shoes within 2 months, rush order would be the best option to ensure timely delivery.
We always send out emails once the parcel is ready for delivery within the 10 week timeframe.
We'd love to grant all your requests to expedite delivery, although for non-rush, there is very little we can do especially during the ber months.
Thank you for your patience and understanding.♡
TRUE STORY
Copyright 2023 TRUE STORY All Rights Reserved.