Finding the perfect fit

We carry sizes 5, 6, 7, 8, 9, 10, and 11.

True to size (US Standard sizing).

We always recommend getting your usual US shoe size.

THE PERFECT FIT

True Story shoes are carefully crafted from a luxe blend of  tulle, fine vegan leather, and enhanced cushioning. Each style was thoughtfully designed for all women - featuring a soft pointed toe and a flattering d'orsay style (open sides). The tulle molds to the shape of your foot and is suitable for slim and wider feet.

The contoured d'orsay style + the softest materials deliver that perfect Cinderella fit.

Our confection of luxe tulle + fine vegan leather, and enhanced cushioning, will bring you endless comfort for all-day wear.

Sizing and cut of the shoe are guaranteed true to size. (US Standard sizing) Styles are contoured to fit slim and wider feet, with straps that frame your foot securely.

RESTOCK

For restock updates, please follow us on Instagram @truestoryevermore

Restock will depend on availability of materials. Restock of an item can take 2 to 4 months.

PRE-ORDER

You may opt to pre-order an item to secure your size. Please email us at hello@ilovetruestory.com

Schedules for Preorders and Custom Heel Preorder are posted on our Instagram and Facebook page.

For Metro Manila orders, your parcel will arrive in 1 business day. For orders in the Philippines, your parcel will arrive in 3 to 5 business days, with the exception of items on preorder. 

We use GrabExpress/Lalamove for MNL orders, and LBC for all orders outside MNL. 

SIZE EXCHANGE

(For Metro Manila orders only)

Getting you that perfect fit is our top priority. Although our sizing is guaranteed true to size, we understand that finding the right fit can sometimes be tricky.

If the shoes you ordered are not a good fit, you may have them exchanged for the correct size. 

You may return new, unworn shoes in their original packaging within 24 hours upon delivery for a Size Exchange.  The shoes must be handed to a courier within 24 hours upon delivery of item. 

Shoes must be in their original condition and packaging with no signs of wear. We advise our dear clients to try on the shoes on a carpeted area to prevent scuffing. If the shoes are returned with scuff marks, signs of wear, toe marks, scuffed soles, we will no longer process the exchange.

Customers are responsible for all shipping fees.

All custom heel orders are final sale. Items purchased at a discount are final. 

By making a purchase, you agree to abide to our store policies.

Size Exchange is NOT applicable for provincial and international purchases.

Please email us at hello@ilovetruestory.com if you would like to process a Size Exchange.

RETURN POLICY

We only offer size exchange. NO RETURNS.

PACKAGING

We are faithful to our commitment to creating responsible and sustainable fashion. Our packaging was thoughtfully designed to be kind to the planet. Recycled from used and scrap paper, our shoeboxes are simple and eco-friendly.

International Shipping

(Currently unavailable)

We ship to selected countries:

US, UK, Canada, Australia, Singapore, Japan, Taiwan, Malaysia, Hong Kong, UAE

International shipping rates apply.